NDIS audits are a core requirement for providers seeking registration or renewal with the NDIS Quality & Safeguards Commission. Understanding the differences between Verification, Certification, and Mid-Term audits is critical to being audit-ready.
Verification Audit
- Intended for: Lower risk, lower complexity supports.
- Process: Desktop audit only (no site visit).
- Evidence: Policies, qualifications, insurance, incident registers.
- Outcome: Verification is valid for 3 years.
Certification Audit
- Intended for: Higher risk, more complex supports (e.g., Supported Independent Living, behaviour support).
- Process: Stage 1 (desktop review of self-assessment and documents) + Stage 2 (on-site audit including staff and participant interviews).
- Evidence: Policies, procedures, participant records, staff files, risk and complaints systems.
- Outcome: Certification is valid for 3 years, with a mid-term audit required.
Mid-Term Audit
- Applies to: All certified providers.
- Timing: Conducted around 18 months after initial certification.
- Focus: Ongoing compliance with NDIS Practice Standards, corrective actions from previous audits, and continuous improvement.
Official Reference
For more detailed information, please refer to the official documentation: NDIS Commission – Audit Types